Privacy Policy

KMUD is committed to protecting the privacy of our listeners, supporters, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make donations, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Make a donation or pledge
  • Subscribe to our newsletter or mailing list
  • Register for an account or program
  • Contact us with questions or feedback
  • Participate in surveys, contests, or community events

This information may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies. We may also collect information about the individual web pages or content you view, what websites or search terms referred you to our site, and how you interact with our site.

2. How We Use Your Information

We use the information we collect to:

  • Process donations and membership contributions
  • Send newsletters, program guides, and updates about KMUD
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations
  • Prevent fraud and enhance security

3. Sharing Your Information

KMUD does not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us with payment processing, email distribution, website hosting, or data analysis. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If KMUD is involved in a merger, acquisition, or asset sale, your personal information may be transferred.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Donation records may be retained for accounting and tax purposes in accordance with applicable regulations.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Data Portability: You may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information. You also have the right to opt out of the sale of personal information, though KMUD does not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

KMUD

P.O. Box 135
Redway, CA 95560
Email: [email protected]
Phone: (707) 923-2513